ChatGPT Becomes a Shopping Cart? Synchrony Collaborates with OpenAI to Embed Credit Cards in AI Chat Interfaces
Synchrony has partnered with OpenAI, allowing users to pay directly using brand-specific credit cards from Amazon, Walmart, and other brands within ChatGPT. This move integrates lending, payment, and reward mechanisms into an AI chatbot, marking one of the first attempts by a U.S. consumer credit institution. It pushes ChatGPT towards an online commerce platform, addressing the payment gap in an agent-based e-commerce model.